Company Overview Sullivan Solutions LLC is a leading provider of customer service solutions for businesses in various industries. Our team is dedicated to delivering exceptional customer experiences through our innovative and personalized approach. We are currently seeking a Live Chat Agent to join our team in Dublin, Ohio. Position Overview As a Live Chat Agent, you will be responsible for providing excellent customer service through online chat interactions. You will be the first point of contact for customers seeking assistance and will be responsible for resolving their inquiries in a timely and professional manner. This is a full-time position, Monday through Friday, from 9am to 5pm. Key Responsibilities Respond to customer inquiries and concerns through online chat in a timely and professional manner Provide accurate and helpful information to customers regarding products, services, and company policies Troubleshoot and resolve customer issues and complaints Collaborate with other team members to ensure consistent and efficient customer service Maintain a positive and professional attitude at all times Meet and exceed performance goals and targets set by the company Qualifications High school diploma or equivalent Previous customer service experience, preferably in a call center or online chat environment Excellent communication skills, both written and verbal Strong problem-solving and decision-making abilitiesAbility to multitask and work in a fast-paced environment Proficient in computer and typing skills Knowledge of customer service principles and practices Ability to work independently and as part of a team Benefits Competitive salary Comprehensive health, dental, and vision insurance 401(k) retirement plan with company match Paid time off and holidays Career development and advancement opportunities Fun and collaborative work environment If you are a customer service-oriented individual with a passion for helping others, we want to hear from you! #J-18808-Ljbffr Sullivan Solutions
...as R or SAS, plus experience with SQL, Hive, Pig, Python, C/C++, or Java. We need familiarity with relational, MPP, and/or Hadoop data management environments. We need proficiency with Microsoft Office tools. We need strong project management skills and the...
A national trial recruitment firm is seeking a Legal Nurse Consultant in Houston, Texas. The selected candidate will leverage extensive healthcare expertise to assist legal cases rather than traditional patient care. Responsibilities include preparing medical chronologies...
VIMO INC in California is looking for a dedicated Security Analyst to join their Security Operations Center (SOC). You will monitor and analyze security events, ensuring the protection of our infrastructure and data.The ideal candidate will have over 6 years of experience...
...This position support and is within the Hydrology branch within the Bureau of Mining Regulation and Reclamation (BMRR), Regulation and Closure Program and is located in the Reno office for the Division of Environmental Protection. The position is responsible for performing...
...Role: Incident manager Location: Oakland- CA - Major Incident management team is a support team established to ensure resolution of major incidents impacting business units. Goal: Accurately identify a major incident, promptly engage technical resources, effectively...